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  • Manas Mental Health Helpine (Free Service): 8802023901


Refund & Cancellation Policy

We make public our policy on refund and cancellation on any kind of payment/donation received on the payment gateway as under:-

• No refund/cancellation for the donated amount by any donor/client shall be entertained.  In case of any dispute it will be settled as per the norms & condition of merchant and payment gateway service provider.

• After purchase, clients cannot request refunds if they think that the services purchased are not suitable, not of satisfactory nature and/or of no interest to them anymore. All services offered by us are fully explained and clients are free to contact us at to seek more information about these services prior to the purchase.

• Manas Foundation will issue refunds only under the following conditions:

  1. Unauthorized payment made from a third party account without the knowledge of the account holder.
  2. If a client duplicates a payment for a single service.
  3. If a client does not receive any response to his request or complaint from us within 7 days after the request or complaint has been launched.